Recent Survey Identifies Truck Driver’s Least Favorite Shippers In ELD Era

“Kroger, Amazon – It’s a real struggle to get loaded/unloaded at places like these. It takes from 5-6 hours to 2-3 days!”

Little Rock, Arkansas – A recent survey of 150 carriers in order to assess the impacts of the ELD mandate also revealed truck driver’s least favorite companies to haul for.

The survey was conducted by Zipline Logistics and the data revealed an overwhelming dislike for “grocery warehouses.” According to the results, America’s largest grocery chains like Target, Walmart, Safeway, and Kroger were among the biggest offenders of wasting driver’s time.

Other shippers identified as being difficult to work with included C&S Wholesale Grocers, Owens Corning, and Kraft just to name a few. These companies drew sharp criticism from carriers and truckers alike.

 

Here are some of the comments from truck drivers published in the survey findings:

“Safeway always takes 4-8 hours to unload.”

“Kroger, Amazon – It’s a real struggle to get loaded/unloaded at places like these. It takes from 5-6 hours to 2-3 days!”

“Owens Corning takes forever to load. Kraft is insane! Piggly Wiggly takes forever.”

“Walmart, Kroger, Pepsi, Coca-Cola, Super Valu, Dollar General, Aldi – They take longer to load/unload. Hard to get paid for detention. Get drivers into trouble. Screwing up the planning and the rest of the drivers week.”

As a result of such “abusive” practices, an incredible 80% surveyed said there are now shippers they will no longer haul for. Of the 80% of carriers who are now refusing service to certain shippers, 44% say they have fired customers since the implementation of the ELD mandate because it’s just not worth it anymore.

Though carriers are demanding better and more timely loading and unloading practices from these shippers, the majority, 53%, indicated they are still willing to wait 2 hours or “as long as it takes.”

 

“Abusive Practices” Recently Highlighted In Surveillance Video

Recent surveillance video from a violent confrontation between a husband and wife owner operator and security contractor personnel at Metro Foods distribution center in Olive Branch, MS, has gone viral. It’s been viewed many thousands of times on Transportation Nation Network and we have been leading the way in reporting on this story.

Drivers have sounded off about what they view in the video as “criminal” on the part of the security guards. Not every one agrees and also places blame on the truck driver, but what it highlights is how some shippers/receivers view truck drivers.

To illustrate this point, a recent survey conducted and published by DAT Solutions revealed 70% of drivers said that they are treated as “invisible” by the shipper/receiver when waiting at the dock to load/unload. It’s this lack of respect for driver’s time and services that fuels much of the frustration trucker’s feel each day.

Image courtesy of Amazon

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