I have four major truck stop chains that I refuse to do business with. At one time I would use them, but they hurt themselves by trimming what was once considered good service to truckers and replacing it with corporate mismanagement. The four top chains merged and as a result ruined the reputation of the weakest acquisition. T/A ruined Petro and Pilot poisoned Flying J. When T/A bought out the old 76 truckstops, gone was a free cup of coffee and good restaurant service. It may depend on locations, but all it takes is a few bad times and I place them off limits for all.
My favorite chain may be large and expanding, but has treated me above and beyond my expectations. Love’s Travel Stops doesn’t make me jump through hoops to get a free shower, a cup of coffee or soda, or great service. I get more fuel points and better deals in their convenience stores. I’ll take $0.04 on my card per gallon of cheaper fuel prices, than a penny at higher costs to my company. When I walk in, I’m usually greeted with a friendly, “Welcome to Love’s!”, rather than a scowl and grunt. Even their signage tells me that Love’s has a heart for truckers. To me Petro/T/A stands for Tight A$$ and now Pilot/Flying J is more like they don’t give a flying flip about drivers and service.
This is my opinion of the biggest 5
Viewing 4 posts - 1 through 4 (of 4 total)
Please specify an ID for the Contact Form in Video Settings > Video Post > Spam Flag-Contact Form 7 ID or Spam Flag-Gravity Form ID